Care Guide

 

Maison Munch Care Guide

At Maison Munch, our products are crafted with high-quality materials including vegan leather, durable canvas, and plated hardware. With just a little care, they’ll stay beautiful and functional for years to come. Below are our general care recommendations for daily use and longevity.

Do’s

  • Wipe clean with a soft, damp cloth—especially after outdoor walks.

  • Store in a cool, dry place away from direct sunlight to preserve color and structure.

  • Spot-clean canvas with mild soap and cold water only—never soak.

  • Use a soft cloth to occasionally buff plated hardware to reduce surface marks.

Don’ts

  • Don’t expose your Maison Munch products to seawater or chlorine—salt and chemicals can damage vegan leather and corrode hardware.

  • Don’t machine wash, tumble dry, bleach, or iron any part of the harness, collar, or bag.

  • Don’t overload the carrier tote or use it for dogs over 6 kg—it may strain seams and hardware.

  • Don’t leave wet or muddy gear in enclosed spaces for long periods—this can lead to mildew or warping.

  • Don’t allow your dog to chew, drag, or bite the product—our warranty does not cover misuse or damage caused by rough play.

Special Notes on Our Dog Carrier

  • The interior lining is wipeable but not waterproof. Always clean spills immediately.

  • For light odor control, sprinkle a small amount of baking soda inside and let it air out.

  • Avoid contact with dark denim or dyed fabrics, which may transfer onto the light canvas exterior.

Not Covered by Warranty

Our 6-month warranty covers manufacturing faults only. It does not apply to:

  • Damage from misuse or rough handling

  • Wear and tear from excessive outdoor exposure (salt, snow, sand)

  • Water or chemical damage (including seawater)

  • Damage caused by pets chewing, scratching, or overloading the product

Need help with product care or unsure if something is covered? Contact our team at cs@maisonmunch.com — we’re here to help.